Privacy Policy
Last updated: July 5, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, contact us, or use our services. This includes your name, email address, payment information, and any content you submit. We also automatically collect certain technical data such as your IP address, browser type, operating system, and usage patterns when you interact with Nimbus.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; to process transactions and send related notices; to respond to your questions and support requests; to send product updates, security alerts, and administrative messages; and to personalize your experience on the platform. We do not sell your personal information to third parties.
3. Information Sharing
We may share your information with trusted third-party service providers who help us operate our platform — such as payment processors, cloud hosting providers, and analytics partners — under strict confidentiality agreements. We may also disclose information when required by law, to enforce our Terms of Service, or to protect the rights and safety of Nimbus and its users.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal or regulatory purposes, dispute resolution, or to enforce our agreements.
5. Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and role-based access controls to protect your personal information. While we strive to maintain the highest level of protection, no method of data transmission or storage is 100% secure. We encourage you to use a strong, unique password for your Nimbus account.
6. Cookies & Tracking
We use cookies and similar tracking technologies to remember your preferences, understand how you navigate our platform, and analyze usage trends. You can control cookie settings through your browser, though disabling certain cookies may limit your access to some features of Nimbus. We do not use cookies to serve third-party advertising.
7. Your Rights
Depending on your location, you may have rights regarding your personal data — including the right to access, correct, delete, or export your information, and to object to or restrict certain processing. To exercise any of these rights, please contact us at privacy@nimbus.com. We will respond to all valid requests within 30 days.
8. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact our team at privacy@nimbus.com. We take privacy seriously and will respond as quickly as possible.